E-commerce is changing the way we do business!
It has catapulted the Internet forward, transforming it from a source of recreation and information into a machine with incredible profit and cost savings potential. With a custom built e-commerce solution from Royal Firms E-commerce, you will save money by reducing time and labor costs while improving customer communication. Your customers will appreciate the convenience and cost savings of shopping on-line. Whether you need a small e-commerce add-on to your existing site or a complete turn-key solution, Royal Firms E-commerce has the knowledge and resources to meet your needs, exceed your expectations, and help you realize the return on investment you've been searching for. E-Commerce gives your business the interactive ability to place goods and services on the Internet where the customer can search, select and purchase products online instantly. There are huge benefits in E-Commerce. It opens a whole new distribution channel, accessing new customers, with new products and services. Unlike conventional retail it has virtually no overheads. It offers global reach enabling your business to become an International company not-to-mention accessing remote areas in this country alone. There is a wide range of commerce solutions now, to suit every size of business, and budget.
This is the most common form of E-Commerce. Creating a virtual storefront gives you access to global markets, and allows the opportunity for small businesses to compete with larger rivals on a more level playing field. The entire sales process is done at once: Marketing, sales transactions, supplier relationships and customer support.
E-Commerce does not mean you will need to change your business. It requires evolving and enhancing your business procedures to improve your overall efficiency and build stronger customer relationships. Imagine setting-up a small distribution sector in your business just to cope with your newly established fast-growing Internet sales … exciting!
Solutions Royal Firms E-commerce provides all the components required to help improve you business’s performance using the power and flexibility of Internet technologies. Combining the right mix of our services with your existing business structure. Royal Firms E-commerce will design a tailor-made solution built around your specific needs. Whatever size the project, whatever cost be assured that Royal Firms E-commerce will always apply the same level of professionalism, innovation, and experience.
Royal Firms E-commerce will show you. To take advantage of E-Commerce, Royal Firms E-commerce provides custom solutions based around specific needs. We don’t use a standard template, nor do we adopt previous clients work. Each solution is fresh, innovative and new.
Design and Creation
We have experienced Website Designers to develop the initial layout using your company logo, colors, graphics, images, sounds and video to create a “corporate image” and present the company in the right light. All site content (pictures, words, sounds) will mainly originate from you (due to copyright laws) but we will give guidance and offer alternatives and advice on what kind of information should be included. Alternatively, Royal Firms E-commerce can offer your business a fresh face-lift. Imagine a new corporate image to reflect your new market! Royal Firms E-commerce will take care of all the Website creation functions required. These may include obtaining a domain name (i.e. www.yourcompany.com), hosting your website, providing you with Internet connections, E-mail accounts, registering your site with major search engines to give you maximum exposure, help you implement an advertising strategy for your site, and even train your staff.
Hosting and Maintenance
Once your site is up and running, Royal Firms E-commerce will maintain it for you. This process is important because we can provide you with regular statistics and help you with decisions on the future direction of your site. As an alternative, you may wish to maintain your own site, in which we can train your staff and still offer advice down the track if required.
How do I gain customers?
Today, people are working longer hours and have fewer days off. The biggest marketing tool of E-Commerce is that it gives your business the ability to be open 24-hours a day, 7-days a week. Royal Firms E-commerce can take care of your on-line trading requirements, from a simple E-mail ordering system, or an extension of your existing account-base system, to accepting credit card purchases and handling the merchant banking services. We also provide tailor made search engine optimization services to enable you to gain customers from search engines such as Google, Yahoo and MSN.
You can have a customer support service on-line, by creating on-line help pages for your products. Customers can browse through your support pages. This saves setting up 24-hour telephone lines and extra staff thus saving you time and money.
Keeping your Customers
There are fun and innovative ways in which your business can portray a good “community” atmosphere on-line. These can include discussion forums, chat rooms, FAQ’s, and product trouble-shooting feedback pages. All of which your customers will create how easy is that ?
It’s Easy !
Royal Firms E-commerce can integrate your existing database, order process and supply management systems. All information is protected and all data is backed-up on regular basis.
We take your E-Commerce solution far beyond the on-line catalogue and improve your business efficiency by integrating your proven business system with Internet technologies. Our statistical reports can be analyzed by our marketing consultants to ensure your business moves to the current trends. Stagnant or old business practices are not going to keep up with the changing face of society. In order to keep afloat in this time and age, your business strategies need to adopt constant change. Royal Firms E-commerce can offer detailed business consultancy on how to change your strategies to suit the changing market. The choice is yours… get an on-line catalogue website made by a backyard company … OR get a complete integrated E-business package with Royal Firms E-commerce which not only includes marketing your product but also adopting structural changes to your business to cope with the new flood of sales.